Kaua’i Hemp Company ships all orders through USPS, shipping rates apply based on order volume and location. We will also ship all orders same-day, if they are placed before 2 PM HST (4 PM PST or 7 pm ET) Monday – Friday. Transit times exclude Saturday and Sundays and Federal holidays. Payment, receipt, and tracking information are provided via email after orders are completed.
Once your order is received, you have 7 days to request a refund or exchange for products that arrived damaged. All refunds/exchanges are subject to review, provided at the discretion of Kaua’i Hemp Company.
For any questions regarding shipping and returns, please feel free to contact us at firstname.lastname@example.org.